Privacy Policy

Last updated: March 1, 2026

1. Introduction

StreamLeaf Media Inc. ("StreamLeaf", "we", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our streaming service.

2. Information We Collect

We collect the following types of information:

• Account Information: Name, email address, and payment details when you register and subscribe.
• Usage Data: Viewing history, search queries, and content preferences to improve recommendations.
• Device Information: Device type, operating system, browser type, and IP address for service delivery and security.
• Communications: Support inquiries and feedback you submit to us.

3. How We Use Your Information

We use your information to:

• Provide and maintain the streaming service
• Process payments and manage subscriptions
• Personalize content recommendations
• Communicate service updates and account notifications
• Detect and prevent fraud and abuse
• Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share data with:

• Payment processors: To handle subscription billing securely.
• Infrastructure providers: Cloud and CDN services that help deliver content.
• Legal authorities: When required by law or to protect our rights.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. Upon account deletion, we remove your data within 30 days, except where retention is required by law.

6. Security

We employ industry-standard security measures including encryption in transit (TLS 1.3), encryption at rest, and regular security audits. No system is completely secure, but we strive to protect your data with best practices.

7. Children's Privacy

StreamLeaf offers family-friendly content but does not knowingly collect personal information from children under 13 without parental consent. Kids profiles are managed by the parent account holder.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Export your data in a portable format
• Withdraw consent for data processing

9. Cookies

We use essential cookies for authentication and session management. We do not use third-party advertising cookies. You can manage cookie preferences in your browser settings.

10. International Transfers

Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers in compliance with applicable data protection laws.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or through the Service at least 30 days in advance.

12. Contact Us

For privacy-related inquiries, contact our Data Protection Officer at [email protected].